Oriental Palace

We absolutely loved our stay at the Oriental Palace! Chris went above and beyond to make our stay wonderful. His communication was amazing from start to finish. He helped us with organising our booking (we are travelling with a 8, 6 and 1 year old) to helping us when we were trying to meet our organised tour. We would have missed our Halong bay tour if it weren't for Chris, thanks for coming to the rescue!!! He also organised a driver to pick us up late from the airport and made sure we got to the hotel safely. We stayed in the 2 bedroom apartment which was fabulous, it was spacious, clean and comfortable. It was also quiet. The kids loved swimming in the pool. It was easy to use the 'grab' app to get an uber to the Old Quarter and cost us $3-5 AUD depending on the time of day. It takes around 15 minutes to get to the Old Quarter depending on traffic. For breakfast there's a wide variety of delicious options and they all come with fruit and yoghurt. We also enjoyed walking around the streets, there's a few convenience stores down the road where we got ice creams and snacks. We were able to leave our luggage at the Oriental Palace while doing our Halong Bay tour so we only had to take overnight bags. We are excited to return to the Oriental Palace tomorrow and to continue exploring Hanoi. Thank you Chris for all your help!

We really never had any complaints, me and my mate were passing through Hanoi for 3 days ,we were only needing a reasonable prices hotel to shack up for

Staff very nice Very helpful clean bedding and towels every day Could improve on the furniture around the pool But a very nice stay would stay again Thank you for a pleasant stay

We come here once a month. The best hotel in the area. Super comfy, spacious rooms, wonderful staff. Our fav place in Hanoi.

Friendly staff Good breakfast